Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Unfortunately, shipping is expensive and prices are always on the increase – often it costs us more to ship to you than we actually charge! Your shipping will be calculated at checkout based on the size of your order and the distance it needs to travel.

Orders are dispatched within 24-48 business hours of being submitted Monday through Friday if all items are in stock. We use Australia Post and Aramax as from our experience they are the most reliable in getting orders delivered successfully and in a timely manner. If you provide an email address with your order, you will receive tracking updates from them so you can see when your order will be arriving at your door.

*Please note, some surcharges may apply on postage for bulkier items and will be indicated on the product’s page.

Express Shipping

We love getting your goodies delivered to you as soon as possible so if you select Express Post we will endeavour to get your order sent out the same business day if you order before 1pm. If you order after this time it will be booked to go out the next business day. 

For expected delivery times, please see the Australia Post Website here for approximate delivery times.

Please note, we cannot guarantee delivery times and whilst we will get your order shipped as soon as possible, it is out of our hands once Australia Post has it. Unfortunately as a small business, we cannot offer same day delivery.

International Shipping

We can ship internationally, please contact us for a quote before placing your order.